FAQ's

Product Care

Fabric Products:

All our fabric products can easily be washed in the washing machine. Even our Neckerchew (Teething Bib) and Comfortchew (Sensory Comforter) with silicone teethers attached, are totally safe to put in the washing machine.

Animal Teethers:

You can clean our Animal Teethers in the dishwasher or pop it in a steriliser.

Product Sizing & Age Suitability

  • One size with two adjustable poppers - to grow with your baby
  • Suitable from 2 months - 2 years
  • Neck size 32cm - 38c
  • One size
  • Suitable from birth
  • Comfortchew size 30cm x 44cm
  • One size
  • Poppered straps attach to pushchair, car seat and most baby carriers
  • Suitable from birth to toddlers
  • Blanket size 80cm x 62cm x 3cm

Medium Sized All Needs Bibs

  • Suitable for age 4+
  • Please note this product is not suitable for a vigorous and constant chewer.
  • Two adjustable poppers
  • Neck size 38cm - 42cm
  • Approximate Neckerchew drop 25cm

Large Sized All Needs Bibs

  • Suitable for older children and adults
  • Please note this product is not suitable for a vigorous and constant chewer.
  • Two adjustable poppers
    Neck size 42cm - 50cm

Delivery & Returns

We will notify you as soon as your order is dispatched. You can then log in and track your order.

When you log in, find your order and when it has been dispatched you will see a tracking link to follow.

UK Delivery:

** Personalised products will take an additional 3 - 5 working days before being dispatched. **

  • Standard Delivery - Delivery will take 3-4 working days
  • Express Delivery - Delivery will take 1-2 working days
  • Guaranteed Next Day Delivery – the Next Day if you order Monday - Friday before 2pm (We are unable to offer guaranteed next day for weekend orders).

International Delivery:


** Personalised products will take an additional 3 - 5 working days before being dispatched. **

  • Europe - Delivery will take 5-7 working days
  • Rest of the world - Delivery will take 8-10 working days

Please note that with recent Royal Mail strikes and delays, International delivery can take a little longer than anticipated.

All products are sold on a delivery duty-unpaid basis, so recipients outside the UK may have to pay import duty or other taxes.

Our local delivery partners may also charge fees for processing the import duties. Please consider costs that may be applicable on arrival into the country as Cheeky Chompers can’t be held responsible for these charges.

We have a 60-day return policy. If you are not happy with your purchase, please email us at info@cheekychompers.com to advise of the wish to return and explain any problem or feedback you have. We can then agree either a refund or an exchange.

If you are returning any of your products, you must do so in its original packaging and in its original unused condition, within 60 days to:

Cheeky Chompers Ltd

Midlothian Innovation Centre

Roslin

EH25 9RE

Upon receipt we will refund the price of the item/order to your original card details or exchange it for another design depending on your instructions. Please note that we are unable to reimburse the cost of the returns postage. Any feedback you can give us is always appreciated. This return policy does not affect your statutory rights.

Under the Consumer Contracts Regulations you can cancel orders for most goods bought online the moment you place your order until 14 days from the day you receive your goods, and get a full refund.

However this doesn’t apply to personalised products. To cancel your order, please email info@cheekychompers.com.

If however your order has already been dispatched, you will need to follow the returns policy to receive a refund.

Buying for a gift

No, don’t worry the price will not appear in the packaging or delivery note. It is emailed to the customer who ordered the gift.

Yes, you can add a gift note for any order. If you are ordering a gift box, the gift message will come up on the product page for you to fill in. For any other order, please get in touch via info@cheekychompers.com with your order name and message details and we will sort it for you.

If you order a gift box plus extra products, the extra items are placed inside the gift box, but outside of the sealed tissue paper, in case you want to take them out but keep the packaging lovely.

Where Is Cheeky Chompers Stocked

We sell a range of our products in John Lewis, Mamas & Papas, JoJo Maman Bebe, Smyths Toys Stores and lots of lovely Independent shops throughout the UK.

You can also find us on Amazon (Prime), Not On The High Street and Next Online.

Our full range, gift boxes and personalised products can only be found via our website.

Contacting Customer Services

We’re always happy to hear from you! Please do get in touch with any question you might have.

info@cheekychompers.com

(+44) 131 440 8370

You can also direct message us on Instagram or Facebook @cheekychompers.